{"id":62,"date":"2015-06-30T15:19:32","date_gmt":"2015-06-30T15:19:32","guid":{"rendered":"http:\/\/www.eastcentral.edu\/faculty-staff\/?page_id=62"},"modified":"2026-02-11T16:36:01","modified_gmt":"2026-02-11T16:36:01","slug":"information-technology","status":"publish","type":"page","link":"https:\/\/www.eastcentral.edu\/faculty-staff\/information-technology\/","title":{"rendered":"Information Technology"},"content":{"rendered":"\n

IT Help Desk<\/h2>\n\n\n\n
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IT Help Desk Contact<\/h3>\n\n\n\n

helpdesk@eastcentral.edu<\/a>
636-584-6738<\/p>\n<\/div>\n\n\n\n

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Hours<\/strong><\/h3>\n\n\n\n
Days<\/th>Hours<\/th><\/tr><\/thead>
Mon\u2013Thurs<\/td>7 a.m.\u20136:30 p.m.<\/td><\/tr>
Fri<\/td>7 a.m.\u20134:30 p.m.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n

Web Help Desk System*<\/a><\/p>\n\n\n\n

* Only accessible while on-campus or connected through the ÌÇÐÄvlog¹ÙÍø VPN<\/p>\n\n\n\n

<\/div>\n\n\n\n

IT Personnel<\/h2>\n\n\n\n
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Help Desk<\/h3>\n\n\n\n

End user support for Desktop and Software
x6738<\/p>\n\n\n\n

\n
\n\"Dee\n<\/div>\n\n\n\n
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Dee Gibbs<\/strong>
Coordinator, Technical Support<\/em>
denette.gibbs@eastcentral.edu
x6722<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"Missing\n<\/div>\n\n\n\n
\n

Dave Steffens<\/strong>
Technical Support Technician<\/em>
david.steffens@eastcentral.edu
x6599<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"Tom\n<\/div>\n\n\n\n
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Tom Gasaway<\/strong>
Technical Support Technician<\/em>
thomas.gasaway@eastcentral.edu
x6611<\/p>\n\n\n\n

I\u2019ve worked at ÌÇÐÄvlog¹ÙÍø for 3.5 years and am originally from St. Clair, returning to the area about 10 years ago. I\u2019ve always been interested in all things tech and enjoy helping solve problems and improve how things work. Outside of work, I spend time with family and friends, and I\u2019m a big sci-fi fan. I\u2019m currently working toward an MS in IT and a second bachelor\u2019s degree in math.<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"David\n<\/div>\n\n\n\n
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David Harper<\/strong>
Technical Support Technician<\/em>
david.harper@student.eastcentral.edu
x6738<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"Dustin\n<\/div>\n\n\n\n
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Dustin Jenkins<\/strong>
Technical Support Technician<\/em>
dustin.jenkins@eastcentral.edu<\/p>\n<\/div>\n<\/div>\n\n\n\n

Network and Systems<\/h3>\n\n\n\n

Technology Infrastructure and Server management and support<\/p>\n\n\n\n

\n
\n\"Joe\n<\/div>\n\n\n\n
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Joe Lawton<\/strong>
Network and Systems Manager<\/em>
joe.lawton@eastcentral.edu
x6642<\/p>\n\n\n\n

With over 20 years of IT expertise across the hospitality and insurance sectors, I now oversee campus-wide network and server infrastructure. My role is centered on maintaining connectivity and managing enterprise user environments through Microsoft 365 as well as several on-premise applications.<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"Chad\n<\/div>\n\n\n\n
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Chad Wray<\/strong>
Assistant Network and Systems Manager<\/em><\/em>
chad.wray@eastcentral.edu
x6673<\/p>\n<\/div>\n<\/div>\n\n\n\n

System Administrators<\/h3>\n\n\n\n

Colleague\/Informer\/Perceptive Content support<\/p>\n\n\n\n

\n
\n\"Daniel\n<\/div>\n\n\n\n
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Daniel Gruenenfelder<\/strong>
Enterprise System Associate<\/em><\/em><\/em>
daniel.gruenenfelder@eastcentral.edu
x6725<\/p>\n\n\n\n

Started ÌÇÐÄvlog¹ÙÍø Oct 2024; prior 7+ years at St Charles Community College.
Decades of experience as Unidata programmer\/analyst in corporate America IT in various industries.<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n\"Nate\n<\/div>\n\n\n\n
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Nate Black-Wilson<\/strong>
Enterprise System Associate<\/em><\/em><\/em>
nathan.black-wilson@eastcentral.edu<\/p>\n<\/div>\n<\/div>\n\n\n\n

IT Director<\/h3>\n\n\n\n
\n
\n\"Doug\n<\/div>\n\n\n\n
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Doug Houston<\/strong><\/strong>
Director, Information Technology<\/em><\/em><\/em><\/em>
doug.houston@eastcentral.edu
x6732<\/p>\n<\/div>\n<\/div>\n\n\n\n

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